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Account Manager
Summary

Plans, directs and coordinates activities for designated projects to ensure goals or objectives of the project are accomplished within prescribed time frame and funding parameters by performing the following duties personally or through subordinate supervisors.

(In other words: directs and delivers projects on time, on budget, and in scope.)

Essential duties and responsibilities

  • Maintains daily contact with counterpart on client site, builds relationship with client contacts and looks for new opportunities or projects with client.
  • Confers with team leaders and production team to discuss client requirements and scheduling, outlines basic presentation concepts, and coordinates production activities while meeting client goals and requirements.
  • Confers with sales team to provide estimates of time required for project completion as part of the pricing process.
  • Establishes work plan and staffing for each phase of project with either assigned company team members or subcontractors.
  • Confers with project staff to outline work plan and to assign duties, responsibilities, and scope of authority.
  • Coordinates activities of project personnel to ensure project progresses on schedule and within prescribed budget, making adjustments as required. Participates in the internal project review process.
  • Maintains accurate resource allocation and other required data.
  • Reviews status reports prepared by project personnel and modifies schedules or plans as required.
  • Prepares project reports for Director of Account Services, customers or others.
  • Confers with project personnel to resolve problems.
  • Coordinates project activities with activities of other departments within the company managing resources to maximize efficiency and translate customer direction into successful executions.
  • Ensures all policies and procedures are followed and all project contract terms are met.

Supervisory responsibilities
Typically supervises project teams of between 2-8 employees and sub-contractors. Is responsible for the overall direction, coordination, and evaluation of projects. Responsibilities include planning, assigning, and directing work; reporting on performance; addressing complaints and resolving problems.

Experience required
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

A.K.A.
Depending on where you've worked in the past, you may have also heard this position called Project Manager, Producer, or Account Executive. It makes no difference to us as long as you're willing to make our customers happy and do great work.

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